Software Development Refund Policy:Custom Software Development : Once the development work has commenced or is completed, refunds will not be granted as the software is specifically tailored to the client's requirements. In exceptional cases where Webbuilders fails to meet agreed-upon milestones or if severe quality issues arise, a partial refund or credit may be considered at the discretion of the company. Refund requests must be submitted in writing within 30 days of project completion or the identification of the issue.Pre-built Software: Refunds for pre-built software products will be evaluated on a case-by-case basis. Customers must submit a written refund request within 14 days of the software purchase. Refunds will be considered if the software fails to meet specified features or compatibility requirements as outlined by Webbuilders. Additional services or add-ons purchased alongside the software product may be excluded from the refund. Hosting Provider Refund Policy:Shared Hosting: Customers can cancel their shared hosting plans within 30 days of the initial purchase to be eligible for a refund. The refund amount will be calculated based on the remaining unused portion of the hosting service, excluding any setup fees or domain registration fees. If the customer has utilized the hosting service for more than 30 days, refunds may not be available for the remaining duration.VPS/Dedicated Hosting: Customers may be eligible for a full or partial refund during a trial period, as stated at the time of purchase. Once the trial period is over or if the customer has used the hosting service for a specific duration, refunds may not be applicable. Webbuilders reserves the right to evaluate refund requests on a case-by-case basis, considering factors such as technical issues or service interruptions caused by the company. General Guidelines: All refund requests must be made in writing and sent to Webbuilders through a designated communication channel. Webbuilders will review each refund request and may require additional information or evidence to support the claim. Refunds will be issued using the original payment method, and any associated transaction fees may be deducted from the refund amount. Webbuilders retains the right to modify or update the refund policy at its discretion, with prior notice provided to customers through appropriate communication channels.